Xtend Webinars: Contact Center, Bookkeeping and New Member Onboarding

Coming Up Next Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

 

Tuesday, December 17

2:00 PM – 2:30 PM ET

Contact Center Service – Strengthen Relationships One Conversation at a Time

With the Xtend Contact Center, we offer many ways to reach out to members, boost customer interaction and create easy ways to access credit union amenities.  The Xtension Contact Center has varying services available including custom call campaigns that you’re able to organize depending on your needs.

Join us on December 17 to learn more about the many services our comprehensive Xtension Contact Center can offer you!

 

Wednesday, December 18

2:00 PM – 2:30 PM ET

Xtend Bookkeeping – Department Overview

Overwhelmed with back-office work?  Xtend Bookkeeping can help.  Achieve higher levels of productivity by outsourcing tasks to our experienced team, letting your staff focus on revenue generation and member service.  Join us for an overview of our services!

 

Thursday, December 19

2:00 PM – 2:30 PM ET

Xtend Has a New Product – New Member Onboarding

What are you doing to onboard your new members? Xtend is excited to announce the launch of our brand new product which is focused on providing a high quality and automated new member onboarding program for all credit unions.

Our series of personalized emails create both a welcoming and educational digital marketing path that will help guide your new members along the most important steps of their credit union journey.  Each new member will be automatically launched into this automated program upon opening of their membership.  Over the next 90 days, they will receive onboarding emails based on 8 pre-defined NMO touch points.  We will leverage live data and dynamic content to provide personalized and relevant content that can be specific to their unique memberships.