It’s Me 247 Online and Mobile Banking Rollover: Report Now Available
Now available for your review is a summary report of the August 13-14, 2019 It’s Me 247 Online Banking rollover event. This significant exercise was the first live production rollover performed for the online and mobile banking environments involving more than 300,000 members actively participating during the 24-hour period on systems at the secondary data center. In the report, you will find details about the rollover event, including challenges observed, lessons learned, and recommendations for improving the process.
Being prepared for the next business disruption requires having a well-thought out recovery plan that is regularly maintained, test-validated, and understood by your trained and knowledgeable staff. This can be difficult to accomplish with limited resources and busy schedules.
The same experienced team who oversees the Business Continuity program for CU*Answers is also available to assist your credit union in developing and testing your recovery plan. For questions about services available, visit our website, or contact a member of the CU*Answers Business Continuity Team today.