CU*Answers Network Services department offers a free two-day course bi-annually to learn basic CU*Answers core product (CU*BASE® and ProDOC) installation and troubleshooting, as well as network and system management practices including reporting, security architecture and administration tools and standards.
Designed for credit union IT team members who want to gain competency with the CU*Answers core product deployment and support, one of the goals is to foster tighter integration between credit union IT staff and the Network Services support team.
“It’s important to know how your financial institution works from a more in-depth technical side, and CU*Answers offers an excellent personal approach through their annual boot camps,” said Travis Van Horn, Information Services Technician at Alpena Alcona Credit Union. “It’s also a great way to meet with other credit unions that use the same system and exchange ideas.”
Attendees from the May 2019 Bootcamp also listed email security, disaster recovery and business continuity best practices, as well as building relationships with other IT professionals as their top takeaways. More information can be found on CU*Answers website under the events page.