Cooperative CUSOs CU*Answers and eDOC Innovations recently partnered to provide credit union members with an RDC solution that allows them to make deposits via smart phone with almost immediate deposit completion, RDC-IQ.
OpsEngine, the production center for CU*Answers, recently reported rapid adoption of RDC-IQ. The new interactive RDC posting system released in April 2019 has already been adopted by over 30% of all CU*Answers credit unions.
When asked about the swift migration to this product, Jeff Miller, OpsEngine business development manager cited two primary reasons: “First, the price is disruptive; migrating is simple and fast, and the price makes the product the move painless. On top of that, the member experience is outstanding. It works both from a financial and a service standpoint. We are trying to remove any barriers that would prevent a credit union from having an outstanding remote deposit capture program.”