Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive!

Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard.  Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes.  Quickly review call volume per day, employee productivity, and even insights into who your excessive call center users are.  Use this dashboard to identify training opportunities, promote self-service channels, or for insights into call topics and member demographics.  Learn how to use this dashboard to take action with built-in file creation and member outreach capabilities.  You have questions, this dashboard has the answers!

Ask, See, Act, and Profit with the aid of Asterisk Intelligence!

Thursday, May 23

3:00 PM – 4:00 PM ET

Register Today

 

Don’t forget: if you would like to help co-host one of our Dashboard Dive sessions, you can earn a $25 gift card!  Click here to learn more.

Or, click here to view summaries of our upcoming Dashboard Dive sessions.