Reminder: workstation updates are required before you get the 19.01 release!

ATTENTION SELF-PROCESSING CREDIT UNION CLIENTS

ACTION IS REQUIRED BEFORE JANUARY 20, 2019!!

 

As noted on our Release Planning page, the 19.01 CU*BASE GOLD release has been scheduled for self-processing credit unions on January 21 or 22, 2019.  This release will include the updated DLL that is described in the email you received last month (a copy is attached below).  This update will require you to do some preparatory work on your workstations, so that users will be able to log in and use CU*BASE GOLD after the release is installed.

Before January 20, use the following link to download a patch from Microsoft (works on both Windows 10 and Windows 7 machines):

https://www.microsoft.com/en-us/download/details.aspx?id=52685

If this patch is not installed, users will not be able to log in to CU*BASE after the 19.01 release is installed for your credit union on January 21 or 22.

 

If you have questions or need assistance preparing your workstations, contact the Network Services help desk at helpdesk@cuanswers.com.