If you don’t want November 12 to be a really bad day, take action NOW!

The deadline to complete the necessary upgrades to IBM iAccess and LegaSuite is almost here!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations.

Don’t wait – make sure you complete these updates before the November 11 deadline.

 If you don’t, you will NOT be able to log in to CU*BASE on November 12th! 

That’s right, CU*BASE will NOT launch after November 11th unless the LegaSuite upgrade has been applied to the workstation.  You’ll also risk having problems with your print sessions, as well. Additionally, please note that with these upgrades, once a user opens one print session and signs in, any other print sessions the user opens will sign in automatically.

IBM iAccess Upgrade

First time installing IBM iAccess Installer?  Click here!

The new version of IBM client access has been tested with all CU*Answers supported printers.  If you are currently using an unsupported printer, this may affect functionality of printing from GOLD after upgrading to the new version of IBM.  For a list of supported printers, click here.


LegaSuite Upgrade

If you are a Managed Services client, we will contact you to assist with this deployment.

Not currently a Managed Services Client?  Visit the CU*Answers Online Store today to learn more about the ways we can support your credit union!

Visit the Store


If you have any questions, or if you are encountering any difficulties completing the upgrades, please contact the Help Desk at extension 266, or by email.