Coming Next Week from Xtend…

Coming Up Next Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

This month, we are spotlighting SRS Bookkeeping and SRS Call Report Services!  Check out our spotlight webinar on Tuesday, September 25th.

 

Tuesday, September 18

2:00 PM – 2:30 PM ET

2-Way Landline Texting, Powered by Zipwhip

Text enabling your existing landline number lets you get in a text messaging relationship with your customers.  You no longer need to source a different number for texting—one number does it all.  Member Service, Lending Support, and Collections are the most popular uses of this powerful communication tool!

Don’t forget to use “Keywords” – Your member can text in a word like HOURS, and receive your pre-configured response automatically. Or how about texting in APPLY and receive a reply with a link to your online loan application (if mobile-friendly)!!

Try it right now!  Text PRICING to 866-981-4983 and you’ll receive an automatic answer in seconds!

Don’t have your phone on you right now?  No worries – Bring your mobile phone with you to the webinar to actively participate in our live demo!

 

Wednesday, September 19

2:00 PM – 2:30 PM ET

Ready to Put the Mortgage Servicing Factory to Work?

Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend mortgage servicing team.  We make it easy for you by providing services such as Escrow Processing and Investor Reporting.

Join us for this informative webinar and let us put our team of experts to work for your credit union!

 

Thursday, September 20

2:00 PM – 2:30 PM ET

Contact Center Service – Strengthen Relationships One Conversation at a Time

Members demand flexible and convenient ways to contact your credit union as well as ease and expediency when completing tasks such as filling out loan applications.  With the Xtend Contact Center, we offer SO many ways to reach out to members, boost customer interaction and create easy ways to access credit union amenities.  The Xtension Contact Center has a variety of services available including custom call campaigns that you’re able to organize depending on your needs, inbound member service calls, targeted outbound campaigns, web chat, and others that we will discuss in our upcoming webinar!

Join us to learn more about the many services our comprehensive Xtension Contact Center can offer you!