We know that the summer months can be busy, but don’t forget to complete your upgrades for IBM iAccess (used for print sessions) and LegaSuite (the client software that runs CU*BASE GOLD). These new versions are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations, and must be completed by November 11, 2018. For complete instructions, view the AnswerBook items below:
The new version of IBM client access has been tested with all CU*Answers supported printers. If you are currently using an unsupported printer, this may affect functionality of printing from GOLD after upgrading to the new version of IBM. For a list of supported printers, click here.
If you are a Managed Services Client, we will take care of this process for you.
Not currently a Managed Services Client? Visit the CU*Answers Online Store today to learn more about the ways we can support your credit union!
If you have any questions, or if you are encountering any difficulties completing the upgrades, please contact the Help Desk at extension 266, or by email.