Join the Asterisk Intelligence Team for a Dashboard Dive!
Join the Asterisk Intelligence team as they review the NEW CU*BASE Why Your Members Call Dashboard. Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes. Quickly review call volume per day, employee productivity, and even insights into who your excessive call center users are. Use this dashboard to identify training opportunities, promote self-service channels, or for insights into call topics and member demographics. Learn how to use this dashboard to take action with built-in file creation and member outreach capabilities. You have questions, this dashboard has the answers!
Ask, See, Act, and Profit with the aid of Asterisk Intelligence!
Thursday, August 30
3:00 PM – 4:00 PM ET
Don’t forget: if you would like to help co-host one of our Dashboard Dive sessions, you can earn a $25 gift card! Click here to learn more.
Or, click here to view summaries of our upcoming Dashboard Dive sessions.