The CU*Answers Imaging Solutions team recently released its 18.06 release on June 10, 2018. This release is packed with features to assist credit unions become internet retailers with their members. Most notably, the Imaging Solutions team has partnered with eDOC Innovations to make eDOCSignature, eDOC’s remote signature capture product, native to CU*Answers’ online banking and mobile banking products. This move in effect has created “virtual closing rooms” to facilitate Internet lending. It doesn’t stop with lending however; any document can be e-signed in this fashion.
With this feature, credit union staff can easily send loan and membership documents right from the CU*BASE® core platform to their imaging system notifying the member they have a document to sign which they in turn can access from inside online banking and complete the e-signing on their mobile devices. Once signed the document flows automatically back into the credit union’s imaging system for long term archival. The best part is this is free to credit unions utilizing CU*Answers’ hosted online imaging solution and pennies on the dollar compared to other solutions for those for those leveraging an in-house imaging solution.