Coming Up This Week!
Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.
This month, we are spotlighting SRS Bookkeeping Services! Check out our spotlight webinars on SRS Bookkeeping, which will be hosted on Thursday, March 22nd and Wednesday, March 28th.
Tuesday, March 13
2:00 PM – 2:30 PM ET
Xtend presents the opportunity to turn your standard plain-text eStatement notification into an interactive, action inspiring eStatement notification. The eStatement notification doesn’t have to serve as simply a notification that your member’s eStatements have been posted. Xtend encourages you to take your marketing strategy to the next level by using this opportunity as another way to effectively communicate promotions offered by your credit union.
Join us to learn how making the switch is easy and affordable!
Wednesday, March 14
2:00 PM – 3:00 PM ET
Text enabling your existing landline number lets you get in a text messaging relationship with your customers. You no longer need to source a different number for texting—one number does it all. Member Service, Lending Support, and Collections are the most popular uses of this powerful communication tool!
Don’t forget to use “Keywords” – Your member can text in a word like HOURS, and receive your pre-configured response automatically. Or how about texting in APPLY and receive a reply with a link to your online loan application (if mobile-friendly)!!
Try it right now! Text PRICING to 866-981-4983 and you’ll receive an automatic answer in seconds!
Don’t have your phone on you right now? No worries – Bring your mobile phone with you to the webinar to actively participate in our live demo!
Thursday, March 15
2:00 PM – 2:30 PM ET
While members may not verbally inform you that they are leaving the credit union, their actions often do. Join us on March 15 at 2:00pm ET, to learn about Xtend’s upcoming marketing campaign focused on member retention.
Brandon Shaw, Xtend’s Marketing and Business Intelligence Analyst, will show you about the new Xtend program that communicates with these members in order to gather insight, and potentially save the relationship.