Check Out Next Week’s Webinars, Featuring a Spotlight on the Xtension Contact Center!

Coming Up Next Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

This month, we are spotlighting the Xtension Call Center team!  Check out our spotlight webinar on the Call Center team, which we will be hosting on February 20th.

Tuesday, February 20

2:00 PM – 2:30 PM ET

Contact Center Service – Strengthen Relationships One Conversation at a Time

Is your credit union looking for a more effective way to let members know about your products and services?  With the Xtend Contact Center, we offer so many ways to reach out to members, boost customer interaction and create easy ways to access credit union amenities.  The Xtension Contact Center has varying services available including custom call campaigns that you’re able to organize depending on your needs, including inbound member service calls, targeted outbound campaigns, web chat, and more!

Join us to learn more about the many services our comprehensive Xtension Contact Center can offer you!

 

Wednesday, February 21

2:00 PM – 2:30 PM ET

Member Reach “A Deep Dive”

Ever wish you had an automated email sent to each new member when they join your credit union?  What about an email to all members without a checking account with your credit union?

Join us as we take a deep dive into the details of the member reach program.  This webinar is geared toward current member each client who would like to learn more about the program or brush up on their member each education.