On the morning of 6/20/17, ProDOC 22.214.171.124 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning. This update addresses the previously discovered problem of eSign documents failing to complete.
When your staff launches ProDOC, they will be prompted to upgrade. Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete. If you encounter any errors, please contact CU*Answers Network Services at 800.327.3478 x266.