Client News

Client News provides the information you need to stay current with what’s happening.

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Updated
November 21, 2016

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Microsoft Windows Support Diagnostic Tool Vulnerability What Is It? CU*Answers Network Services is tracking a recently announced security vulnerability when the Microsoft Windows Support Diagnostic tool is used to execute arbitrary code with the privileges from another application such as Microsoft Word. How Does It Work? The primary method… Read more »

Jun 2, 2022

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Jun 1, 2022

Don’t Miss Out – Join Us for the 2022 Leadership Golf Outing!

Don’t Miss Out – Join Us for the 2022 Leadership Golf Outing!

Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week!  Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »

Jun 1, 2022

New Ticket Portal for CU*Answers Network Services, Arriving June 8th

New Ticket Portal for CU*Answers Network Services, Arriving June 8th

CU*Answers Network Services is pleased to announce a new client-facing ticket portal, which will be arriving on Wednesday, June 8th, 2022. What is the website for the new ticket portal? The URL for the new ticket portal is: https://cuanswers.myportallogin.com.  Please click the ‘Sign -up’ button and follow the prompts to log in. Will this new… Read more »

May 31, 2022