Supported Media Types


The following guidelines pertain to the media types which can be received and processed or created by CU*Answers when converting new credit union clients to CU*BASE, and for other purposes when sending or receiving data on a physical media is required.


These guidelines are published to avoid delays in processing that would result from an incompatible file media type being sent to CU*Answers.


NOTE: Any data containing potentially sensitive information (name/address information, social security number, etc) must be encrypted when saved on physical media.

The following media types are supported by CU*Answers:

  • Ultrium 4 – 800GB capacity
  • Ultrium 5 – 1.5TB capacity
  • Ultrium 6 – 2.5TB capacity
  • CD-ROM
  • Email, FTP, SFTP if encrypted with PGP or GPG

If none of these options are available from the vendor or the CU in-house system, the Conversion Coordinator or Project Lead Programmer will work with the Conversion Programming Team to determine a method for compatible data exchange or an alternative solution.

October 8, 2014

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ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers Business Continuity Plan Now Available Now available for your review is the recently revised CU*Answers Business Continuity Plan. Our Business Continuity Plan provides a great reference to review for audits and examinations. Request your FREE copy today! Not only is it important to keep an updated copy of… Read more »

Don’t Miss the FREE Education Express Webinar Today!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Don’t miss the FREE Education Express webinar today, July 23, from 3-3:30 PM ET. This month’s focus is on Business Continuity Management. Come learn how to identify and plan for disruptive threats, discover opportunities to strengthen operational resilience, and discuss available continuity and recovery strategies. You can find more great… Read more »