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A Guided Tour of CU*Answers : Member Focus

Member Focus

Members

CU*Answers helps you help your members to be more confident financial service customers.

It’s common sense: Members that understand your products and services are far more likely to try them. A knowledgeable member is going to say 'yes' much more quickly than one who feels unsure and out of the loop.

That's why CU*Answers has teamed up with valued partners like Harland Educational Systems and Experion Systems to offer education content for our Credit Union's members.

Educating Members and Credit Union Employees for Better Member Service

CU*Answers has always believed in education as one of the best ways for credit union employees to provide better member service.

We have taken the next step by making it easy for your credit union to improve member service even more. These consumer education tools will not only make your members more knowledgeable and confident about managing their money, but will also help your staff as they talk to members about their financial service needs.

CU*Secure.org

CU*Answers offers CU*Secure.org, an online member focused educational website. CU*Secure offers facts and information about Phishing and Identity theft, as well as, provides valuable information on how to protect yourself. CU*Secure also has links on how to report an incident if your identity information has been compromised.

 

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