These steps explain how to view a member's online banking confirmation code (that was previously set up by your credit union) in case a member has forgotten what it is. This code, which is an added security feature in online banking, is used for confirming online banking transactions such as transfers. For example, after a member makes a transfer, the final step to confirm the transfer is entering this code.
In order to complete these steps, PIB must first be activated for your credit union. Please contact a Client Service Representative for assistance with activating PIB for your credit union.
Go to the Member Service (MNSERV) menu and select Member Personal Banker.
In the Account Base field, enter the member's account number.
Use Enter.
Check the box that reads Personal Internet Branch (enroll or change PIB settings).
Use Enter.
Use Enter again to move past the Email Address Maintenance pop-up.
Use Enter again to move past the first Configure PIB Profile screen.
In the Confirmation Code field, you will see the member's current confirmation code.
Related Topics: Personal Internet Branch (PIB)
Refer to CU*BASE online help for more information about configuring members' PIB profiles.
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