These steps explain how to delete an online banking confirmation code for a member's account. This code, which is an added security feature in online banking, is used for confirming online banking transactions such as transfers. For example, after a member makes a transfer, the final step to confirm the transfer is entering this code.
In order to complete these steps, PIB must first be activated for your credit union. Please contact a Client Service Representative for assistance with activating PIB for your credit union.
Go to the Member Service (MNSERV) menu and select Member Personal Banker.
In the Account Base field, enter the member's account number.
Use Enter.
You may have to use Enter again to move past any reminder screens that may pop-up.
Check the box that reads Personal Internet Branch (enroll or change PIB settings).
Use Enter.
Use Enter again to move past the Email Address Maintenance pop-up.
Use Enter again to move past the first Configure PIB Profile screen.
In the Confirmation Code field, delete everything (letters/numbers).
Under the Confirmation Code heading, uncheck all Require boxes.
Use Enter.
Select Apply and Send (F5).
Related Topics: Personal Internet Branch (PIB)
Refer to CU*BASE online help for more information about configuring members' PIB profiles.
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